Shipping Policy

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination.

We are providing Three different Domestic Shipping-

Nairobi CBD/Town - Ksh 0.01–Ksh 1,000.00 = Shipping Charge (Ksh 100.00)
Nairobi CBD/Town - Ksh 1,001.00–Ksh 50,000.00 and Up = Shipping Free

Nairobi Environs - Ksh 0.01 to 50,000.00 and up = Shipping Charge (Ksh 200.00)

Parcels -

Ksh 0.01–Ksh 3,000.00 = Shipping Charge (Ksh 300.00)
Ksh 3,001.00–Ksh 15,000.00 = Shipping Charge (Ksh 500.00)
Ksh 15,001.00–Ksh 25,000.00 and up = Shipping Charge (Ksh 800.00)

Depending on a number of factors, All Different Domestic Transit time 2 to 3 Business Days (Monday to Saturday).

(excluding Saturdays, Sundays, and Holidays) to process.

After your payment is authorized and verified, All Different Domestic orders can still take 1 to 2 business days (Monday to Saturday) to process. This is just an estimate and doesn't include weekends or holidays.

Order cut off time- 1:00 PM.